A little help.
Back to the job.

Yes, with previously verified access and work already available on your device. Offline access lasts until your known access expiry or up to 72 hours after the last successful verification, whichever comes first. Company edits queue for sharing after reconnection; check the save status before changing devices. Connect before a job if you have been offline for a while. Signing in, accepting invitations, buying or restoring a subscription needs a connection.

A company owner subscribes to Business for up to 5 people or Business Plus for up to 10, including the owner. Invited members do not need a separate subscription to access that company workspace. Authorised members share company jobs and plans; their roles control what they can change. Use the workspace selector to move between Personal and the companies you belong to.

Open the invitation email on the iPhone with FloorIQ installed and follow the instructions to verify your invited email address. Use your own Apple identity when signing in, rather than the company owner's Apple account. You need a connection to complete the invitation. If it fails, keep your work in place and contact support with the message you see. Do not send us the invitation link or verification code.

Connect to the internet, use the Apple account that purchased the subscription and tap Restore Purchases on the FloorIQ Pro screen. If access is still missing, email your Support ID (if shown), app version and a description of the problem. Never send your password, verification codes or card details.

On iPhone, open Settings → your name → Subscriptions → FloorIQ. Deleting the app or your FloorIQ account does not cancel billing. See Apple’s cancellation instructions. For a refund request, use Apple’s refund process.

Personal workspaces save plans on your device; signing in or restoring Pro does not back them up. Company workspaces share confirmed jobs and plans with authorised members. Offline company edits are shared after reconnecting; check the save status before changing devices. Print or share a PDF to keep a worksheet elsewhere; a PDF cannot restore an editable plan. Avoid deleting the app to troubleshoot, as local work may be lost.

Open a saved plan, choose Print / Send and review the PDF. Then choose Print or Share / Save. Check that the customer details, cutting sizes and ordered material are correct before sending it.

If you created a FloorIQ identity using Sign in with Apple, use Delete account on the FloorIQ Pro screen, or email flooriqapp@gmail.com for help. Deleting the online account removes that identity and complimentary access; it does not cancel your Apple subscription or automatically delete RevenueCat purchase records. See retention and deletion for details.

Tell us what you were doing, what happened, your iPhone model and FloorIQ version. Include your Support ID if it is an access problem. A screenshot can help, but remove customer addresses and other private information you do not need to share.